Let’s start with the last question first. The outline is not
a euphemism for an essay or an essay draft.
The outline consists of bullet points and sentence
fragments. Its job: provide you with the structure and direction necessary for
you to start writing. It provides guidance, but is not a straightjacket. The
essay is at all times your essay.
If you live outside the U.S.A, we try to minimize your telephone expense by
asking for background information via e-mail and reserving the telephone for
topics where a dialogue is really necessary. We have found that the time
differences pose minor problems, and we have worked with people literally from
around the world – from Kazakhstan to Cameroon, Argentina to India.
After you receive your outline, you write the personal statement on your own,
but if you have any questions you can call or e-mail us. When finished writing,
you e-mail the draft to your editor; then she edits it and returns the edited
version to you. Subsequent essay drafts are transmitted via e-mail.